FREE SHIPPING
We are glad to bring our customers great value and service. We provide FREE shipping for all orders via DHL, FedEx, UPS (or similar express) from our regional warehouses located in the US and EU, international warehouse in CN.
As we have several warehouses around the world, we can ship worldwide. However, there may be some locations that we are unable to ship to. If you happen to be from one of those countries we, will contact you.
To ensure faster delivery, products are shipped from the warehouse that is geographically closest to the delivery address.
SHIPPING TIME
Order processing andย preparingย time, depending on the products, 2 to 5 business days.ย Shipping time varies by location. These are our estimates:
| Location | Estimated shipping time |
|---|---|
| United States, Canada | 5-15 days |
| European Union, United Kingdom & other Europe | 7-15 days |
| Australia, New Zealand | 10-20 days |
| Central & South America | 15-25 days |
| Asia | 10-25 days |
| Africa | 20-35 days |
*Guaranteed max. delivery time 45 days except bathtubs, bathtubs 60 days.
**P.O.Boxes and military addresses (APO, FPO) cannot be delivered.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. Sometimes,ย it may take 2-5 business days for the tracking information to update on the system. For logistical reasons, different items in the same purchase may be sent in separate packages (for example, when we haveย products in different warehouses)
If you have any other questions, please contact us and we will do our best to help you out.