FREE SHIPPING
We are glad to bring our customers great value and service. We provide FREE shipping for all orders by DHL, FedEx or UPS depending on the weight and size of the products.
SHIPPING TO OVER 185 COUNTRIES
Our warehouses are located in the US and EU. The factory warehouse is located in China. We are proud to offer free shipping worldwide for all orders. However, there may be some locations that we are unable to ship to. If you happen to be from one of those countries we will contact you.
SHIPPING TIME
Order processing and preparing time, depending on the products, 2 to 5 business days. Shipping time varies by location. These are our estimates:
| Location | Estimated shipping time |
|---|---|
| United States, Canada | 7-20 days |
| Europe, United Kingdom | 10-20 days |
| Asia, Australia, New Zealand | 10-25 days |
| Mexico, Central America, South America | 20-35 days |
| Africa | 20-35 days |
*Guaranteed max. delivery time 45 days except bathtubs, bathtubs 90 days.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. Sometimes, it may take 2-5 business days for the tracking information to update on the system. For logistical reasons, different items in the same purchase may be sent in separate packages (for example, when we have products in different warehouses)
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
If you have any other questions, please contact us and we will do our best to help you out.