What is a Buyer Protection?
Buyer Protection is a set of guarantees that enables our buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the guaranteed time.
- The item you received was not as described.
- The item you received was broken.
Read more regarding our Refunds & Returns Policy
Where can I take a closer look at your products?
Unfortunately we do not have a showroom. This way we can cut our costs and offer our products at the best prices. You don’t have to worry, we have a money back guarantee. If you don’t like the product you ordered from us, you can return it and ask for a refund. Read more about Refunds & Returns Policy.
What is a pit distance / pit spacing?
Pit distance (pit spacing) is the distance between the backside of the toilet and the toilet drain pipe. Read more about toilet pit distance here.